About Us

WELCOME TO DEPARTMENT OF CONSUMER AFFAIRS

Department of Consumer Affairs is one of the two Departments under the Ministry of Consumer Affairs, Food & Public Distribution. It was constituted as a separate Department in June 1997 as it was considered necessary to have a separate Department to give a fillip to the nascent consumer movement in the country.

The Department has been entrusted with the following work:

• Implementation of Consumer Protection Act, 2019.

• Implementation of Bureau of Indian Standards Act, 2016

• Implementation of Standards of Weights and Measures - The Legal Metrology Act, 2009.

• Regulation of Packaged Commodities.

• The Essential Commodities Act, 1995(10 of 1995)(Supply, Prices and Distribution of Essential Commodities not dealt with specifically by any other Department).

• Prevention of Black Marketing and Maintenance of Supply of Essential Commodities Act, 1980(7 of 1980).

• Monitoring of prices and availability of essential commodities.

• Training in Legal Metrology.

• The Emblems and Names (Prevention of Improper Use) Act, 1952.

• Laying down specifications, standards and codes and ensuring quality control.

• Consumer Cooperatives

• National Test House

• Central Consumer Protection Authority